Terms and conditions

TERMS AND CONDITIONS

Thank you for choosing Alpine Events to be part of your event! We want your event to be as enjoyable and hassle-free for you as possible. Please take a moment to review the following information about our terms, conditions, damage waiver and tent policy. You are welcome to contact us with any questions, or for more information.

DEPOSIT/PAYMENT

Alpine Events requires a 50% non-refundable deposit of your total rental cost to reserve your event items/ date. Your rental order is not considered guaranteed until we process your deposit and obtain your signed contract; items will not be held and we will not arrange specialty request items (such as linens or tenting). Final/remaining balance is due 30 days prior to the event date. All final changes must be made no later than 10 days prior to the event date. 

REVISIONS TO YOUR ORDER

You can revise your exact guest count 10 days prior to your event date, not to exceed 30% reduction from your orignal guest count.  (example if your rented 100 chairs and now only need 95 chairs) you will only pay for what you need to match your guest count. At anytime you can add additional items to your order (subjected to availability). Specialty items and linen orders cannot be changed once order is processed (minimum 2 weeks in advance). Deletions or cancellations will be charged at half of the item’s rental rate. Any changes/reductions made within 10 days of the event will be subject to 100% of the rental rate.

REFUNDS

All Sales are final. Alpine Events does NOT offer any refunds or credits of any kind. 

REPLACEMENT COST OR REPAIR CHARGES

The customer retains full responsibility for Alpine Events rented equipment from the time of pick-up/ delivery to the time of return. Please be sure equipment is secured when not in use and protected from the weather. Additional charges will apply for missing, broken, burned or heavily damaged items. China, glassware, etc., will be considered broken if returned chipped. If you discover a chipped or broken item when you unpack your order, please notify us at once so that we can promptly replace the item. See information about our Damage Waiver on the following page. 

DELIVERY POLICY

Alpine Events does NOT ship any product. All rental items will be delivered to the client’s designated location prior to the event and picked up from the same location only after the event. 

Please notify Alpine Events office at the time of delivery if items are missing or damaged. Delivery is to the ground floor or garden within a reasonable distance of the loading area. Delivery does not include setup or teardown (excluding tents/dance floors/lighting), this service can be added. On the scheduled day of pick-up all items should be cleaned, packed, and assembled in one easy assessable location/delivery location. All china, silver, utensils, etc., should be rinsed, food-free, and re-packed in the same containers as delivered. Additional charges will apply for all unreturned racks and crates, breakage, loss and excessive cleaning. Linen should be dry and free of debris to prevent staining and mildew. Tables and chairs must be folded, stacked and ready for pick up unless Alpine Events is contracted ahead of time for setup and/or takedown. Items not meeting these conditions are subject to additional fees.

LEASE AGREEMENT

1.All equipment is used at lessee’s risk. Conditions which prevent satisfactory use do not relieve lessee of his/her responsibility for rental charges.

2.As the customer responsible for the rented items in my possession, I understand Alpine Events is not responsible for any damages incurred as a direct or indirect result of erecting or tearing down of any canopy or tent in question. This includes but is not limited to any underground plumbing, lawn sprinklers, invisible dog fences, landscaping or paved area, driveways, parking lots and decks. Alpine Events reserves the right to remove any structure at any time should any circumstance arise threatening the integrity or well-being of the tent/canopy rented.

3.It is expressly understood and agreed by and between the parties that Alpine Events shall not be liable in any manner and shall be held harmless for any injuries or damages caused to person, property, materials, stock or other things or articles, whatsoever, while said persons, things or articles are in, under, or about said property.

4.Alpine Events shall not be liable, and shall be held harmless, for injuries or damages caused by fire of from any cause; rain, hail, sleet, snow, high winds, tornadoes, foods, or other disturbances of nature or by tents or other equipment falling by reason, thereof, to any persons, materials, or exhibits while under, near or about the above described property. For the use of safety of all occupants it is recommended that a complete evacuation of any canopy take place in the event of threatening or severe weather.

5.Alpine Events shall not be liable and shall be held harmless in any manner for injuries or damages caused by persons or things falling over or coming in contact with ropes, stakes, or other supports of the above-described property.

6.Alpine Events does not guarantee the tents to be absolutely waterproof. Our tents are for the use of “temporary” protection from sun and rain.

7.No cooking in or under tents.

8.Full or partial destruction to property while in custody of lessee, his agents, or employees shall cause said lessee to become liable for the damage suffered. 

9.Accrued rental charges cannot be applied against the purchase price or cost of repairs of lost or damaged equipment. 

10.Lessee promises to return equipment to Alpine Events in as good condition as it was, the effective date of the lease or delivery.

11.Theft of rented property. a person commits theft of rented property if he obtains the temporary use of personal property of another, which is available only for hire, by means of threat or deception, or knowing that such use is without the consent of the person providing the personal property; of having lawfully obtained possession for temporary use of the personal property of another which is available for hire, intentionally fails to reveal the whereabouts of or to return said property to the owners, thereof, or his representative, or to the person from whom he has received it. 

12.The lessee further expressly agrees to pay on demand. (1) All charges shown in accordance with the provisions of this rental agreement. (2) The amount of any collection costs including attorney fees incurred by Alpine Events in obtaining payment from customer under this agreement. In the event the lessee does not pay any or all sums due under this agreement, the lesser may charge interest on the unpaid balance of 1 and 1/2% per month, but not to exceed the maximum rate allowed by law. 

13.Responsibility for use. You are responsible for the use of the rented item(s).You assume all risks in the operation and use of the item(s) and agree to assume the entire responsibility for the defense of, and to pay, indemnify and hold Alpine Events in obtaining payment from customer under this agreement.

14.If I, or an appointed representative, cannot be available to verify the quantity, I will accept the count of the Rental Representative as acceptable and binding.

MISS. DIG POLICY (TENTED EVENTS ONLY)

For rentals that include tents: Your signature confirms that you are responsible for having Miss. Dig come out to the tent site to evaluate the safety of the property.